Pet Policy

We do not allow pets at all in our hotel.

We do allow service animals ONLY.

Sorry for the inconvenience.

 

Cancellation Policy

If for any reason you need to cancel, call us and let us know 24 hours ahead of time and there will be no charge.

If there is an emergency the day of and you need to cancel, there will be no charge upon notice.

If you fail to contact us and let us know you won’t make it, it is considered a no show and you will be charged the total stay minus 20%.

Age Requirement

Our minimum age requirement is 21 years of age.

Visitor Policy

Visitors are allowed in the guest rooms until 12:00am (midnight), this is for the courtesy of our guests.

Unauthorized Pet/Person Policy

Greenwood Village Inn & Suites reserve the right to charge a $250.00 to the guest credit card on file for any unauthorized pets or persons found in the guest room.

Non-Smoking Policy

Greenwood Village Inn & Suites is a 100% Non-Smoking environment. Smoking in the rooms will result in a $250.00 fee and will be charged to the guests credit card on file.

In Room Party Policy

Greenwood Village Inn & Suites enforces a NO IN ROOM PARTY POLICY. This will ensure we can protect our guests as well as our property at all times. One verbal warning will be given if a disturbance occurs to reduce noise. Guest will forfeit all fees and will have to leave the hotel immediately if warning is not followed.

Check-In and Check-Out Times

Greenwood Village Inn & Suites guaranteed Check-In time is 3:00pm and Check-Out time is at 11:00am.

Requests for early check-in or late check-out will be handled based on hotel availability at the time of check-in. Should you need to confirm an earlier arrival than the hotel’s standard check-in or departure later than 11:00am, please contact the hotel directly in advance. If you want to guarantee that you would be able to check into your room upon arrival, we would advise you to reserve the night prior to the date of your arrival. Exceeding check-out times without notifying the front desk could result in additional charges.